How long does it take to hire someone?
Typically 2–3 weeks from initial consultation to your team member starting work. Here's the timeline:
Week 1: Discuss your needs, review candidates
Week 2: Interviews, reference checks, background verification
Week 3: Onboarding, training, handover
We can expedite this for urgent needs, but we never compromise on quality.
How do you find and vet candidates?
Our vetting process is rigorous:
Skills Assessment: We test technical skills relevant to the role
English Proficiency: We assess communication skills (critical for AU/NZ clients)
Background Check: We verify employment history and references
Interview: You have the opportunity to interview candidates before hiring
Trial Period: New hires typically start with a 30-day trial to ensure fit
Can I interview candidates before hiring?
Absolutely. We encourage it. You'll have the opportunity to interview shortlisted candidates via video call before making a final decision. This ensures the person is the right fit for your business and team culture.
What happens if I'm not happy with the person hired?
During the 30-day trial period, you can request a replacement at no additional cost. After the trial period, if performance issues arise, we work with you to address them through training or support. If the fit is truly wrong, we can discuss alternatives, though replacement costs may apply after the trial period.
Can I request specific skills or experience?
Yes. We work closely with you to understand your exact requirements—technical skills, industry experience, personality fit, etc. The more detail you provide, the better candidates we can source.
Do your team members speak English?
Yes. All our candidates are fluent in English (both written and spoken). Many have worked with international clients before and are comfortable with Australian/New Zealand accents and communication styles. English proficiency is a core requirement for all roles.